by Brian Douglas | Sep 1, 2025 | Field Service Industries
How Do You Run Your Field Service Business? …And is it time for a change? Most field service leaders fall into one of three categories when it comes to the field service management system they use: the trusty old pen-and-paper manual method, an off-the-shelf field...
by Olga Douglas | Aug 12, 2025 | Field Service Industries, Innovation in Software
Tech Ride-Along UX research for Field Service Management Software We are continually seeking new insights to enhance our field service management software. Unlike my recent UX (User Experience) insights from attending UX Camp Berlin 2025, this research was straight...
by Brian Douglas | Dec 13, 2024 | Field Service Industries, Innovation in Software
Steve, the owner of a local auto-body shop chain is looking to digitize his operation, track his mechanics’ productivity, and analyze profitability of various types of repair work. He wants to enhance the customer experience using data captured about a customer’s...
