Beta Brews 2025: UX Testing for Upcoming Inventory Management App B3 Software participated in the Beta Brews beta testing event on September 11, during Honolulu Tech Week. We’ve been sponsors of this event since 2023 and have conducted UX (user experience) tests in...
Tech Ride-Along UX research for Field Service Management Software We are continually seeking new insights to enhance our field service management software. Unlike my recent UX (User Experience) insights from attending UX Camp Berlin 2025, this research was straight...
“Where are you from?” is the first question at any international event. My answer — “Honolulu, Hawaii” — was met with surprise and a bit of confusion at UX Camp Berlin 2025 (#uxce25). Understandably so, considering the 20+ hour journey it took to get there! This was...
Key Takeaways from EventCentric Conference I recently attended the EventCentric Conference in Belgium. Not everyone would travel over 7,300 miles for a conference, but I’m always up for an adventure. I’ve been to several Domain-Driven Design (DDD) conferences in...
Struggling to get employees back to the office? Want to boost company culture and employee engagement? Does your field service staff miss the mark while on site? At BDC Software, we faced these same challenges. Here’s how we solved them with an innovative approach to...
Steve, the owner of a local auto-body shop chain is looking to digitize his operation, track his mechanics’ productivity, and analyze profitability of various types of repair work. He wants to enhance the customer experience using data captured about a customer’s...
Modern Time-Tracking Software in Field Service Companies What if your time tracking system wasn’t just about hours and payroll, but became the hub of team collaboration and operational insight? According to Zippia, companies can reduce employee turnover by 50% by...